NH Puebla is located in the historical center of Puebla. The hotel is 5 minutes away from the Puebla Conventions Center, 15 minutes away from the main industrial parks and the main malls. The Hermanos Serdán Airport is 30 minutes from the hotel. The Benito Juárez Airport is two hours away.

NH Puebla's 128 rooms include direct-dial telephone, satellite TV, wireless internet access, mini bar, air-conditioning, hairdryer, safety deposit box. Other amenities include restaurant, café bar, 7 function rooms, business centre, gym, solarium and swimming pool.