Hilton Universal City is located adjacent to Universal Studios within a two mile radius of Warner Brothers, NBC and Disney studios. A Metro station is two blocks away. Burbank-Glendale-Pasadena Airport is six miles away and Los Angeles International Airport is 20 miles from the hotel.

The hotel guestrooms feature three telephones, cable TV, in-room safe and high speed internet access with a fee. Wireless internet access is available in public areas. Other amenities include 24-hour business center, a seasonal pool and fitness facility.